Brittany Mullen

Brittany Mullen

Senior Director of Customer Engagement
Genesys

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About this Speaker

Brittany is a Senior Director of Customer Engagement at Genesys, a customer experience SaaS company. She is responsible for cultivating advocates within strategic accounts, building and maintaining advocacy programs, as well as overseeing the customer reference program.

With more than 10 years of experience in the SaaS space, which included a stint at Oracle, she is passionate about the power of customer stories in bringing technology to life.

She earned her bachelor’s degree in journalism from Texas A&M University and holds a master's degree in marketing and advertising from the University of North Texas.  

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